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Standard MessageNet Systems Support Services
The Provider support provides skilled technical assistance related to installing and operating Provider’s Products to keep the Customer’s system available.
Standard Support Includes:
- Assist with problem resolution Software configuration and parameter settings (required to fix system failures)
- Provide software upgrades for customer download
- Operating system upgrades and parameter settings
- Standard MessageNet Systems Support Services are addressed from 8:00 a.m. to 5:00 p.m. EST Monday through Friday.
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